Damaged or Missing Product: Please inform us within 15 days of delivery of any product that has arrived to you damaged. Do not throw out the product or box until you have checked with us that it is okay to do so as we can not file a claim with UPS without the shipping box being available for viewing. The box/product may need to be photographed or picked up by UPS.

If you do not get an email from us within 4 – 5 days of submitting your order please forward your confirmation email to vikingcompany@rogers.com and ask for an update on the status of your order.

Our minimum order amount is $45.00.

Please contact us for details regarding returns. We do charge a restocking fee for items returned. Please email us to find out the exact dollar figure based on what you are returning. We accept returns up to 30 days after receipt of your order.

For any additional questions or concerns, please don’t hesitate to contact us.