Please read this before ordering:
In the event that you receive damaged or missing product please notify us immediately and keep all packaging your product was shipped in. Insurance on damaged products is void without the carton it came in and expires after 20 days of receipt of shipment so please notify us before then in order to receive replacement product free of charge.
*We do not guarantee the colour of any of our book covers.*
– You may return or exchange any product up to 30 days after purchase as long as the product is not damaged. Please contact us to get an idea of the restocking charge.
If we have made an error with your order we handle all shipping costs to fix the problem.
In the event that you need to return product(s) for any other reason:
– There is a restocking fee on returned products based on your location. Please contact us for the amount as it is determined based on your location and what you are returning. It is generally 10% – 20%. You will be credited once we receive the product.
If you are shipping the items back to us please follow these instructions:
– Please ensure that the items are well packed in a sturdy box. Please pack the items with packing paper so they are not able to move about within the box.
– Please insure your package for the value of the items.
– address returns to: Viking Company, 551 16th Avenue, Richmond Hill, On. L4C 7A7